East Africa Operations Manager
About this opportunity
East Africa Operations Manager
Nairobi, Kenya (full-time, fixed-term until September 2028) | Closing date: 23 November 2026
The Refugee-Led Research Hub is recruiting an East Africa Operations Manager to ensure effective and compliant operations in Nairobi and in the broader East African region. Based at the British Institute in Eastern Africa in Nairobi, the postholder will be responsible for ensuring effective and compliant operations in Nairobi and in the broader East African region
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This mid-career role combines managerial oversight with hands-on operational delivery. Serving as the primary focal point for East Africa operations, the postholder will liaise closely with RLRH Oxford-based colleagues, RLRH colleagues in Africa, and BIEA counterparts. Key priorities include overseeing daily office operations, managing partner contracts and financial workflows, supporting local HR and compliance, and coordinating operational activities at satellite hubs in Kakuma, Kampala, and beyond.
Candidates should have at least 5 years of relevant experience in operations, administration, HR, or finance—ideally in non-profit or academic/research organisations in Kenya or East Africa. Essential qualifications include a Master’s degree in a relevant field, strong knowledge of Kenyan legal and financial frameworks, demonstrated team leadership, excellent cultural humility, and a deep commitment to advancing refugee leadership.
RLRH encourages applications from individuals affected by displacement and those who belong to historically under-represented groups.
Please review the applicant guide before submitting your application.
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Short-term collaborations
Volunteer opportunities are occasionally available, for example as part of university degree requirements. If this is of interest, please contact careers@refugeeledresearch.org
Opportunities elsewhere
RLRH supports individuals affected by displacement to find professional opportunities with external organisations. Visit the Professional Pathways Programme page for professional development resources.