POSITION TITLE: Monitoring and Evaluation Officer

POSITION LOCATION: Ottawa preferred (hybrid work model), but will consider applicants in a country where WUSC is registered

REPORTS TO: Senior Manager, VCP Programs

Senior Manager, VCP Operations

CONTRACT TERM: One year, renewable

SALARY LEVEL: PRO2 ($60,910-$71,659 in Canada – depending on local salary scale in other countries)

LANGUAGES: Fluency in English required, French a huge asset

EXPECTED START DATE: May 2025

APPLICATION DEADLINE: April 11, 2025

Are you an experienced global development practitioner? Do you believe in sustainable and inclusive changes to create a better world for youth? WUSC is currently looking for a Monitoring and Evaluation Officer as part of our Volunteer Cooperation Project.

BACKGROUND

WUSC (World University Service of Canada) is a Canadian non-profit organization working to create a better world for all young people. We bring together a diverse network of students, volunteers, schools, governments, and businesses who share this vision. Together, we develop solutions in education, economic opportunities, and empowerment to overcome inequality and exclusion for youth around the world, particularly young women and young refugees. WUSC currently works in 25 countries across Africa, Asia, the Middle East, and Latin America, with an annual budget of approximately CAD $40 million. We have over 90 staff in our Ottawa office, and over 200 people overseas implementing 16 development projects in collaboration with donors such as Global Affairs Canada, the UK Department for International Development (DFID), the World Bank, the Asian Development Bank, and the African Development Bank.

Volunteering for development is one of the important ways in which WUSC pursues its mission. WUSC’s Volunteer Cooperation Program (VCP) has ambitious targets to mobilize hundreds of skilled Canadian volunteers each year to support partners in developing countries where we are working to advance gender equality and facilitate economic opportunities for poor and marginalized young people, especially young women and refugees. Overseas, our volunteers collaborate with a wide variety of partners, including enterprise and social enterprise development incubators, skills training centres, enterprises, women’s organizations, and youth groups. In Canada, WUSC works with institutions and individuals to identify, prepare, and support volunteers who travel overseas to support our partners for various durations of time. Our network in Canada also works with WUSC to raise awareness among Canadians to inspire greater action on global development issues. Our collective focus is on sustainable and inclusive changes to create a better world for youth.

RESPONSIBILITIES

The Monitoring and Evaluation Officer will be responsible for supporting monitoring, evaluation, reporting and learning at WUSC with a focus on the Volunteer Cooperation program and with additional responsibilities related to WUSC volunteer mobilization, recruitment, training, preparation and administration.

Responsibilities: As Monitoring and Evaluation Officer, you are  responsible for:

Monitoring and Evaluation (60%)

• Coordinating implementation of the M&E framework and plan for the Volunteer Cooperation Project, in line with requirements of WUSC and Global Affairs Canada
• Executing regular data collection, cleaning and aggregation exercises to monitor project outputs as well as the progress towards outcomes, ensuring quality of all collected data and facilitating their interpretation and use for evidence-based adaptations with the support country teams
• Contributing to the draft of the project’s progress reports and WUSC reporting by providing quality data and analysis on results achieved
• Supporting the documentation of learning from project implementation
• Supporting the development and circulation of data visualizations and knowledge products to draw out lessons learned and success stories
• Supporting the recruitment and relationships with external evaluation and research consultants
• Other WUSC Monitoring, Evaluation, Research and Learning support as required

Volunteer Mobilization (40%)

• Supporting the Volunteer Recruitment Team with recruitment activities, such as but not limited to volunteer pre-screening calls, interviews, reference checks and 1-1 individual debriefings
• Supporting the Volunteer Training Team with training activities, such as administrative tasks related to the volunteer pre-departure training courses and group debriefing workshops, and technical support in delivering the courses
• Supporting the Volunteer Administration Team with tasks related to the completion of the volunteers’ administrative files, such as but not limited to issuing of contracts, booking travel, financial requisitions, updating volunteer files and the volunteer database

• Other Volunteer Mobilization Team support as required

QUALIFICATIONS AND COMPETENCIES

Education

• A university degree in a relevant discipline (international development, social sciences, monitoring and evaluation, project management or development studies) or equivalent years of professional experience.

Experience & Competencies

• At least 2-3 years of experience in M&E, preferably in an NGO or development context.
• Proficiency in data analysis software and experience with data visualization tools (Salesforce, Google Sheets, KoboCollect, Stata, etc).
• Strong analytical skills, and ability to interpret complex data sets.
• Work experience in an intercultural context.
• Excellent communications and representation skills.
• Excellent organizational and time management skills.
• Exceptional interpersonal skills.
• Proficiency with information technologies and computer skills (Word, Excel, the Internet, etc.) and familiarity with Google Drive, Gmail and Salesforce is an asset.
• Knowledge of the economic development sector.
• Adherence to the Gender Equality approach and the values of social inclusion.
• Knowledge of Results-Based Management.
• Excellent written and verbal communication skills in English; and French is an asset.
• Curious, enthusiastic and willing to innovate and adapt.

Languages

• Complete fluency in English is required.
• Ability to work in French is highly desirable.

WHY WORK WITH WUSC?

Join Us. Our work is important, cutting-edge, and rewarding. We encourage curiosity, innovation, and flexibility.

WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.

Here’s some of what you can expect working with us in Canada*:

• 35-hour workweek, ability to work flexible hours
• Remote-friendly workplace, with free access to our Ottawa office
• 4 weeks annual leave, plus the week between Christmas and New Year
• Paid sick days (10) and special leave days (5)
• Extensive health and dental coverage for you and your dependents, 100% covered by us
• Group RRSP contributions, from day 1
• 300$ reimbursement for home office equipment
• Parental leave top-up
• Being part of a friendly, caring and enthusiastic team!

*(Benefits vary in other countries of operation)

APPLICATIONS

WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check.

WUSC is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Candidates must be legally authorized to work in Canada or in one of WUSC’s Countries of operations.  WUSC will not facilitate any work authorization process or relocation.

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