Job Title: MEL Specialist

Program: TechnoServe EdTech

Reports to: Project Manager

Location: Lagos, Nigeria

About TechnoServe:

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Program Overview: The TechnoServe EdTech Initiative

Building on a successful initiative that harnessed social media and emerging educational technologies to support thousands of entrepreneurs in developing countries, TechnoServe has launched a fully digital entrepreneurship development model designed to dramatically scale impact: the TechnoServe EdTech. This online-based education initiative aims to enhance management skills among micro and small entrepreneurs and is currently operating in Africa and Latin America in collaboration with various local and global organizations.

Job Summary
The MEL Specialist is responsible for overseeing Monitoring, Evaluation, and Learning (MEL) processes within TechnoServe EdTech. This includes ensuring high-quality data management, reporting outcomes, sharing insights to improve our efficiency, and nurturing a culture of data-driven decision-making across the initiative.

Primary Functions & Responsibilities:

• Coordinate the entire data lifecycle - from primary data collection to final reporting - covering project performance indicators and emerging project information needs.
• Apply both qualitative and quantitative methods to address knowledge gaps.
• Contribute to the design of forms, surveys, indices, and the overall data management system.
• Perform regular development of databases and dashboards.
• Perform regular data quality assessments, data cleaning, and data analysis.
• Provide technical assistance and training to project staff on data collection, basic analysis, data review, and data utilization.
• Lead the project’s learning agenda through effective data collection, analysis, and reporting.
• Align reporting with stakeholder expectations, ensuring high-quality, actionable insights.
• Supply inputs for data-driven decision-making.
• Assist in the process of adaptive management using project MEL data.
• Document and share best practices to capture valuable lessons learned.
• Facilitate efficient information flow within the implementation team.
• Actively engage with project staff on areas for course correction.
• Assist in the development of all project reports.
• Participate in the broader TechnoServe MEL ecosystem by attending meetings and supporting regional and global teams.

Basic Qualifications:

• Bachelor’s Degree in Business Management, Data Analysis, or any social sciences-related fields.
• 3 years of experience in monitoring and evaluation or business intelligence processes. Alternatively 1 year experience with a masters degree.

Preferred Qualifications:

Additional qualifications that would make a candidate more desirable.

• Experience working on FCDO/UN funded projects in Nigeria
• Experience working with an INGO
• Experience working on an entrepreneurship donor-funded project

Languages Required

• Advanced English proficiency.

Knowledge, Skills, and Abilities

• Passion for TechnoServe’s mission of prosperity for all Proven analytical skills.
• Effective communication with the team, users, and project stakeholders.
• Demonstrated ability to work independently, with flexibility and responsiveness.
• Skilled in collaborating within multicultural teams as a respectful and adaptable team player.
• Efficient multitasking and time management abilities.
• Proactive and initiative-driven.
• Proven technical skills in data collection, analysis and reporting.
• Experience utilizing M&E methods, including qualitative, quantitative, and participatory methods as well as the use of causal logic in designing, planning, implementing, and evaluating projects.
• Proficiency in data visualization tools (e.g. Looker Studio, PowerBI, Tableau or similar)
• Proficiency in MS Office (Word, PowerPoint, Excel).
• Desired experience working with remote teams.

Supervisory Responsibilities – None

Closing Statements:

We encourage all qualified individuals who share TechnoServe’s vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.

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