Group Chief Marketing and Communications Officer (CMCO)

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Job title: Group Chief Marketing & Communications Officer (CMCO)

Department: Marketing and Communications

Reports to (function): Chief Operations Officer, Global Support Office (GSO)

Location: Remote

Collaborates with: Group CEO, Chief Operations Officer, Chief Revenue Officer, Social Enterprise Leadership, Humanitarian and Development Leadership, People and Culture (Group Chief of Staff)

ForAfrika

ForAfrika is an African-rooted, globally connected organisation dedicated to empowering communities across the continent through sustainable development and humanitarian aid. With over 40 years of operational experience, ForAfrika works in environments that vary from emergency relief settings to long-term development, ensuring that every initiative is contextually aligned with the needs of the people it serves. Through a deep love for Africa and unwavering commitment, ForAfrika delivers programmes that transform lives by embracing an integrated approach to development. This includes enhancing education, health and nutrition, water and sanitation, food security and livelihoods, economic empowerment, and more, building environments where all Africans can thrive.

Overview

The Chief Marketing & Communications Officer (CMCO) is a key member of ForAfrika’s Executive Leadership Team, responsible for developing and executing a unified global marketing and communications strategy that drives brand visibility, donor engagement, and revenue growth. The CMCO will ensure ForAfrika’s story and impact across Africa are powerfully communicated to diverse stakeholders—including donors, governments, foundations, corporate partners, and the public—strengthening ForAfrika’s reputation as Africa’s largest indigenous NGO. Anchored in ForAfrika’s 2025–2027 Revenue and Strategic Growth Plan this position plays a pivotal role in shaping ForAfrika’s global reputation, expanding its influence, and ensuring a cohesive, unique narrative to be used across all communications channels to maximise impact and influence across Africa and global donor markets.

Key Roles and Responsibilities

1. Leadership + Management = Accountability (LMA):

  • Build and lead a purpose-driven, high-performing MARCOM division.
  • Foster a culture of discipline, initiative, and creative problem-solving.
  • Lead by establishing clear direction, objectives, compelling vision, and oversite that ensures support of the organisation’s broader mission and goals.
  • Empower through delegation and development.
  • Lead with integrity and organisational alignment by modelling behaviours that reflect the organisation’s core values, making decisions and taking actions that prioritise organisational needs and align with core principles.
  • Maintain effective communication and reporting by fostering regular, transparent communication to keep expectations clear, provide timely feedback, and ensure accurate reporting of performance metrics and goal progress to support accountability and team effectiveness.

2. Marcom Strategy, Brand Development and Alignment:

  • Owns the marketing and communications strategy ensuring alignment with organisational impact goals.
  • Lead the development of annual marketing plans that define major objectives, campaigns, and targets for growing audiences.
  • Ensure a powerful external narrative that is aligned with the organisation’s mission and values.
  • Ensure that program outcomes are translated into compelling brand narratives for global audiences.
  • Own and provide strategic direction to distinct yet complementary brand architectures for ForAfrika’s humanitarian and development and social enterprise entities, ensuring alignment under a shared identity while supporting differentiated market positioning.
  • Own the development and governance of a unified brand across all geographies.
  • Develop and build a digital strategy across core social media channels to build brand recognition, share and amplify story impact, and highlight donors.
  • Ensure ForAfrika’s identity reflects its 3 Unique’s.

3. Data Component:

  • Own strategic MarCom KPIs, ensuring alignment with organisational priorities.
  • Report against quarterly scorecard metrics and EOS Rocks.
  • Own divisions dashboard performance reviews during L10 meetings.

4. Reputation Management and PR:

  • Oversee crisis communications strategy ensuring alignment with executive leadership.
  • Oversee the development and execution of response protocols for reputational threats in collaboration with executive leadership.
  • Set the overall strategic vision, to ensure PR aligns with positioning ForAfrika as a thought leader.
  • Ensure ForAfrika is strategically positioned as a credible African voice in global and regional fora, ensuring alignment with executive advocacy priorities and representation in key multilateral platforms.

5. Operational Excellence:

  • Own the institutionalization of a Proven Process for marketing and communications.
  • Own the standardisation of campaign execution, media relations protocols, and brand compliance across countries.
  • Ensure strategic alignment of communications collateral to support major donor proposals, donor journeys, and Revenue in the design of cultivation strategies for HNWIs, foundations, and faith-based supporters.
  • Champion EOS principles across the MARCOM function, ensuring consistent execution of L10s, quarterly Rocks, and scorecard accountability across team members and partners.
  • Celebrate marketing wins that tie to programmatic and fundraising success.

6. Strategic Objectives & Outputs

  • Build and lead a high-performing, purpose-driven MarCom Division that is aligned with ForAfrika’s mission, values, and strategic goals.
  • Build and protect a unifying global brand rooted in community-led development ensuring it authentically reflects ForAfrika’s identity and values.
  • Position the organization as a thought leader across humanitarian, development, and impact philanthropy sectors.
  • Leveraging data and storytelling, produce. high-quality, strategically aligned content and collateral to support donor engagement, visibility and revenue growth.

Knowledge, Skills and Abilities

  • Minimum Master’s degree in marketing, journalism, communications, or related field preferred.
  • Proven senior leader with over 15 years of experience in senior leadership roles within INGOs and/or government contracting, with at least 10 years in executive leadership, ideally with international exposure.
  • Demonstrated success in designing and delivering complex, integrated marketing and communications strategies spanning fundraising, advocacy, donor engagement, and program visibility, particularly within humanitarian, development, or other mission-driven organisations.
  • Proven senior leadership experience managing multicultural, geographically dispersed teams.
  • Expertise in integrated marketing, communications, branding, PR, media, and digital engagement.
  • Strong track record in advocacy, fundraising communications, donor engagement, and policy influence.
  • Skilled in media relations, crisis communication, and reputation management in sensitive contexts.
  • Solid understanding of humanitarian and development sectors, global aid systems, and donor landscapes.
  • Excellent stakeholder engagement skills with governments, UN agencies, private sector, and communities.
  • Data-driven, with experience in impact measurement, KPIs, and donor accountability reporting.
  • Strong presentation, negotiation, and public speaking abilities for diverse global audiences.
  • Experience in change management, internal communications, and organizational alignment.
  • Commitment to humanitarian ethics, safeguarding, and culturally sensitive communications.
  • Deep commitment to ForAfrika’s values, with high personal and professional integrity

How to apply

If you are qualified and passionate to join our mission, please click HERE to submit your application on or before 10th October 2025. Kindly note that only shortlisted candidates will be contacted.

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