About ForAfrika                                                                                                                                  

We are the largest African humanitarian and development organisation working to see Africa thrive.

Founded in 1984 in response to a devastation famine in Mozambique, we now operate across the continent, addressing both emergencies and long-term challenges.

We work with local partners to empower communities in transitioning from crisis to prosperity. By addressing the root causes of challenges, building resilience, and fostering self-reliance, we ensure that every African has the resources and opportunities needed to thrive.

General Position Summary

The Business Development (BD) Operations Lead plays a critical role in optimizing and coordinating the operational functions of ForAfrika’s business development efforts across all country offices and the Global Support Office (GSO). This position ensures that internal systems, tools, documentation, and processes functionefficiently and are aligned with our strategic funding goals.

This role requires a detail-oriented, systems-driven individual with strong analytical and organizational skills who is adept at navigating the complexities of business development in the international development sector. The BD Operations Lead will be responsible for improving proposal management workflows, maintaining BD documentation, managing Salesforce data and reporting, ensuring compliance with donor requirements, and fostering collaboration across departments.

Key Roles and Responsibilities                                                                                                        Proposal Management & Operational Leadership

• Serve as the lead in proposal operations, coordinating across country offices to ensure timely, efficient, and high-quality proposal submissions.
• Act as the central point of contact for business development operations, facilitating communication and collaboration across proposal teams.
• Develop and maintain standard operating procedures (SOPs) and tools for business development activities, ensuring organizational consistency and donor compliance.
• Oversee the preparation and quality control of capability statements, annexes, past performance documentation, and other supporting materials.

• Track proposal progress, timelines, and deliverables, providing reminders and support to ensure deadlines are met.

Systems, Reporting & CRM Oversight

• Manage business development tracking systems and tools, including Salesforce and other CRM platforms.
• Maintain and update all opportunity pipelines, ensuring accurate and up-to-date
• Analyze business development data, including win/loss metrics, submission trends, and proposal outcomes.
• Generate regular and ad hoc reports to inform decision-making and measure performance against BD targets.

Knowledge Management & Team Coordination

• Collect and organize critical institutional documents and knowledge assets for proposal
• Facilitate the integration of data and insights across departments to support cohesive, efficient BD processes.
• Ensure the archiving of all proposals, donor communications, and feedback for future
• Collaborate with technical, finance, and program teams to align proposal content and

Capacity Building & Training

• Support onboarding and continuous capacity development of BD staff and proposal contributors across the organization.
• Provide training on BD tools, systems, SOPs, and best practices to ensure staff can contribute effectively.
• Mentor junior team members to promote skill development and professional growth within the BD function.

Qualifications and Skills:

• Bachelor’s degree with 10+ years of experience or Master’s degree with 8+ years of experience inbusiness development operations, preferably in international development or humanitarian aid sectors.
• Extensive experience managing complex proposal development processes and coordinating multi-stakeholder inputs.
• Strong knowledge of donor regulations, including FCDO, EU, UN agencies, and other institutional funders.
• Demonstrated ability to analyze and interpret business development metrics to improve systems and outcomes.
• Proven success implementing process improvements and optimizing
• High proficiency in Salesforce or similar CRM platforms, as well as Microsoft Office Suite

(especially Excel and SharePoint).

• Excellent interpersonal, communication, and facilitation skills with the ability to build trust and collaborate effectively across cultures and functions.
• Highly organized with strong attention to detail, ability to multitask and meet deadlines in a fast-paced environment.
• A proactive, solutions-focused mindset with a commitment to continuous learning and

Special Requirements

• Must overlap with Africa Standard Time (AST) by at least six (6)
• Shortlisted candidates will be expected to provide writing or process documentation

How to Apply:

If you are passionate about joining our mission and meet the qualifications for this position, we encourage you to apply. Click the link below to submit your application:

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