Category: Jobs

Job description

About CDI

The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference. We work with U.S. colleges and universities by providing co-curricular programming for students, professional development for faculty and staff, and strategic guidance to leadership. Our goal is to foster constructive dialogue at every level of the institution and to create the conditions for lasting organizational change. CDI was co-founded by psychologist Jonathan Haidt, the bestselling author of The Righteous Mind and The Anxious Generation.

About the Role

CDI is looking for a Senior Impact Researcher to own our evaluation agenda end-to-end — designing and executing impact and efficacy studies, building the measurement systems and analytical workflows behind them, and translating findings into insight that reaches academic, practitioner, funder, and public audiences.

This is a role for someone who cares as much about how research lands as how it’s designed — combining deep methodological expertise with a genuine commitment to public-facing communication. You’ll work at the intersection of rigorous social science and real-world organizational impact, contributing to both CDI’s mission and the broader field of constructive dialogue.

This role reports to the Senior Director of Research and Evaluation and works in close collaboration with three key peers on the Research and Evaluation team: the Research Scientist, who brings subject-matter expertise in moral psychology, dialogue, and bridge-building; the Senior Research Associate, who owns research operations, survey administration, and UX research; and the Senior Data Scientist, who owns the data infrastructure and reporting systems that evaluation workflows depend on.

Responsibilities

Program Evaluation & Impact Research (50%)

• Own CDI’s impact and efficacy research portfolio, including pre-post evaluations, quasi-experimental studies, and randomized controlled trials conducted in partnership with university collaborators.
• Lead all phases of evaluation work: research design, measurement development, data collection planning, analysis, interpretation, and reporting.
• Develop, revise, test, and validate assessment measures, including self-report surveys, behavioral indicators, and emerging measurement approaches.
• Build and maintain reproducible analytical workflows and documentation standards that support rigorous, auditable research.

External Communication & Field Contribution (30%)

• Through various written and oral formats, communicate research findings to diverse external audiences, including university partners, funders, academic and practitioner communities, and the general public.
• Represent CDI’s research with accuracy, clarity, and appropriate nuance, in a manner consistent with CDI’s values and nonpartisan commitments.
• Contribute to CDI’s external credibility and thought leadership in the fields of evaluation, dialogue education, and bridge-building.
• Collaborate with Growth, Education, and Product teams to translate findings into program improvements and partner-facing materials.

Research Systems & Collaboration (20%)

• Partner with the Senior Data Scientist to ensure measurement and data collection workflows are well-integrated into reporting infrastructure and stakeholder-facing outputs.
• Collaborate with the Senior Research Associate on qualitative data collection, coding, and synthesis, and on the operational systems that support study execution.
• Build evaluation fluency across the team by helping colleagues develop shared language around measurement concepts, study findings, and their implications.
• Collaborate cross-functionally with Product, Education, and Growth teams to align evaluation priorities with organizational needs.

Job requirements

About You

Required

• 5+ years of experience leading applied social science research, including program evaluation or impact studies outside of purely academic settings.
• Strong command of quantitative research design and advanced statistical methods (e.g., multilevel modeling, mediation/moderation, longitudinal analysis, experimental and quasi-experimental designs).
• Experience designing and executing evaluations of interventions or programs, including in field (non-lab) settings.
• Excellent written and verbal communication skills, including demonstrated ability to write for non-academic audiences.
• Experience presenting or publishing research findings for practitioner, funder, or public audiences.

Preferred

• Experience with mixed-methods research, including qualitative data collection and synthesis.
• PhD in psychology, education, or a related quantitative social science field
• Familiarity with higher education, civic learning, or dialogue/bridge-building contexts.
• Experience programming in R; proficiency with reproducible research workflows.
• Knowledge of implementation science or improvement science frameworks.
• Experience collaborating with or advising product or education teams on measurement and evaluation.

Benefits

• Compensation — $130,000-$140,000
• A Mission-Driven Culture — we practice what we preach, so our work culture is characterized by intellectual humility, continuous improvement, and open-mindedness
• Remote-First — CDI was founded as a remote-first organization, and we work hard to maintain a strong team culture across vast distances 
• Unlimited PTO — as well as 13 company holidays
• Remote Work Support — up to $500 reimbursed for home office equipment (like desks, chairs, or webcams) and up to $50/month reimbursed for home internet or cell phone expenses
• Other Benefits — employer-supported health, vision and dental plans, subsidized parental leave, 3% 401k match, short- and long-term disability insurance, life and AD&D insurance, $1,000 annual professional development budget

Role Specs

• Reports to: Senior Director of Research and Evaluation
• Schedule: Full-time, flexible within U.S. time zones
• Target start date: ASAP
• Location: Remote, must be based in the U.S.
• Travel: twice a year for CDI’s in-person gatherings, and approximately once a quarter to represent CDI at conferences or funder events.

Job description

About CDI

The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference. We work with U.S. colleges and universities by providing co-curricular programming for students, professional development for faculty and staff, and strategic guidance to leadership. Our goal is to foster constructive dialogue at every level of the institution and to create the conditions for lasting organizational change. CDI was co-founded by psychologist Jonathan Haidt, the bestselling author of The Righteous Mind and The Anxious Generation.

About the Role

Every new campus partnership extends CDI’s mission to more students, faculty, and leaders. The Partnerships Associate helps make that growth possible by identifying prospective higher education partners and generating qualified meetings that bring CDI’s work to more colleges and universities.

This is a learn-and-grow role for someone early in their career, energized by outreach and motivated by mission. Reporting to the SVP of Partnerships, you’ll partner with the Senior Manager of Demand Generation to turn marketing interest into active conversations, and with the wider Partnerships team to learn how to research, prioritize, and engage prospective institutions.

We see this as a launch pad. As you build your skills and track record, this role offers a clear path toward more senior business development and Partnerships positions, with growing ownership and scope over time.

Responsibilities

Outreach & Prospecting

• Execute personalized outbound outreach (email, phone, LinkedIn, and other channels) to prospective partner institutions, using approaches you develop together with your manager and the Partnerships team.
• Own timely, personalized follow-up on inbound and marketing-generated leads, converting interest into qualified meetings and early-stage partnership conversations 
• Conduct thoughtful research on prospective institutions to understand their priorities, challenges, and likely decision-makers before initiating outreach

Pipeline & Process Management

• Work closely with the Senior Manager of Demand Generation and Partnerships leads to learn and apply account prioritization, territory planning, and targeted outreach strategies.
• Maintain accurate and up-to-date records of all outreach activity, engagement history, and pipeline progression in Hubspot, helping ensure strong visibility across the team
• Contribute ideas to strengthen lead follow-up and outreach workflows as you learn the motion.

Performance & Insights

• Meet activity and qualified-meeting goals with the coaching and support of your manager and the team.
• Track outreach results and share what you are learning, including recurring patterns and common objections, with your manager and the Partnerships team.
• Actively build the skills, habits, and higher education knowledge that set you up for a growing role on the Partnerships team.

Job requirements

About You

• Early in your career and eager to grow. You are a recent graduate or have up to roughly two years of professional experience. Internships, co-ops, campus jobs, fellowships, and other outreach-driven experience all count.
• Genuine excitement for outreach and relationship-building, with a willingness to research, personalize, and follow up persistently to start real conversations.
• Organized and dependable, able to manage a high volume of outreach without letting things fall through the cracks.
• A clear, professional communicator in writing and conversation, comfortable engaging a range of people, including senior leaders.
• Resilient and coachable. You are energized rather than discouraged by rejection and targets, and you actively seek out and apply feedback.
• Self-motivated and goal-oriented, comfortable with metrics and energized (not intimidated) by targets.
• Genuinely curious about higher education and motivated by CDI’s mission to build skills for constructive dialogue on college campuses.
• A growth mindset, with eagerness to learn the nuances of business development, sales, and the higher education market. 
• Exposure to CRM or sales engagement tools (e.g., HubSpot, Salesforce) is a plus; we will train you on the rest.

Benefits

• Compensation — $65,000-$75,000, based on experience. 
• A Mission-Driven Culture — we practice what we preach, so our work culture is characterized by intellectual humility, continuous improvement, and open-mindedness
• Remote-First — CDI was founded as a remote-first organization, and we work hard to maintain a strong team culture across vast distances 
• Unlimited PTO — as well as 13 company holidays
• Remote Work Support — up to $500 reimbursed for home office equipment (like desks, chairs, or webcams) and up to $50/month reimbursed for home internet or cell phone expenses
• Other Benefits — employer-supported health, vision and dental plans, subsidized parental leave, 3% 401k match, short- and long-term disability insurance, life and AD&D insurance, $1,000 annual professional development budget

Role Specs

• Reports to: SVP of Partnerships
• Schedule: Full-time, flexible within U.S. time zones
• Target start date: ASAP
• Location: Remote, must be based in the U.S.

Job description

About CDI

The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference. We work with U.S. colleges and universities by providing co-curricular programming for students, professional development for faculty and staff, and strategic guidance to leadership. Our goal is to foster constructive dialogue at every level of the institution and to create the conditions for lasting organizational change. CDI was co-founded by psychologist Jonathan Haidt, the bestselling author of The Righteous Mind and The Anxious Generation.

About the Role

CDI is growing quickly. In 2025, our team doubled in size to 30 employees, and we expect to grow to 50 within the next year. As the organization grows, we want to ensure our people practices, systems, and culture grow with it.

We are looking for a Director of People Operations with strong HR generalist foundations and experience supporting organizations through rapid growth and increasing complexity. This person will help strengthen and scale CDI’s people systems while maintaining the thoughtful, collaborative, and mission-driven culture that defines our organization.

This role includes managing and supporting a People Operations Generalist who leads CDI’s talent acquisition work and supports broader people operations processes. You’ll partner closely on talent strategy — especially for complex or senior searches — but your primary focus will be supporting employee experience, organizational culture, manager effectiveness, and the systems that help a growing organization function effectively.

You’ll report to and work closely with the VP of Operations and partner with managers and leaders across the organization. This is a highly collaborative role for someone who enjoys building strong relationships, supporting teams, and helping organizations grow thoughtfully.

Responsibilities

Culture & Engagement  —  Your Primary Depth Area

CDI’s culture is one of our most important assets and one of our greatest responsibilities during this growth phase. You’ll be the person who actively tends to it.

• Build strong relationships across the organization and maintain a deep understanding of employee experience, organizational health, and team dynamics
• Lead initiatives that strengthen CDI’s culture and employee experience, including onboarding, trainings, team gatherings, and org-wide rituals
• Build and evolve the systems, feedback channels, and people practices that help CDI maintain a strong, connected, and mission-driven culture as we scale
• Lead all-hands meetings and internal communications that build clarity, alignment, and connection across the organization

Manager Support & Employee Development

• Serve as a trusted thought partner to staff and managers by helping navigate team dynamics, challenges, and complex people situations before they become larger organizational issues
• Coach managers on feedback, communication, accountability, and difficult conversations
• Build and improve performance and development practices that support clear expectations, strong feedback, accountability, and employee growth
• Partner with managers and leaders to strengthen leadership effectiveness and team health across CDI

HR Operations & Compliance

• Own CDI’s compensation framework and annual compensation review processes, ensuring practices are equitable, competitive, and aligned with organizational values
• Oversee CDI’s core HR operations, systems, and compliance processes across a multi-state workforce (in partnership with our PEO, JustWorks)
• Ensure compliance with federal, state, and local employment laws and evolving HR best practices
• Develop and maintain HR policies, employee handbook materials, and internal practices that reflect CDI’s values and operational needs
• Evaluate and manage HR vendors, benefits brokers, and external service providers

Talent & Growth Strategy

• Manage and support the People Operations Generalist, including coaching, prioritization, professional development, and partnership on recruiting strategy and complex hiring processes
• Help evolve CDI’s hiring practices, candidate experience, and talent systems as the organization grows
• Partner with leadership to strengthen organizational planning, team structure, capacity planning, workflows, and people systems that support sustainable growth

Job requirements

About You

Experience

• 7+ years of progressive HR or People Operations experience, including at least 3 years in a senior generalist or leadership role
• Experience supporting organizations through significant growth and increasing organizational complexity
• Strong generalist experience across core HR disciplines, including employee relations, performance management, compensation, benefits, compliance, and talent acquisition
• Experience directly managing and developing employees or small teams

You’ll thrive in this role if you…

• Build trust and relationships quickly and navigate sensitive situations with strong judgment, maturity, empathy, and discretion
• Care deeply about employee experience, organizational culture, and helping managers and leaders build strong teams, especially during periods of rapid growth 
• Balance strategic thinking with practical execution and are comfortable moving between organizational planning and day-to-day people operations
• Are proactive, systems-oriented, and highly organized; you anticipate challenges and help build processes and practices that scale effectively
• Feel energized by CDI’s mission and aligned with our values:
  • Embrace our Common Humanity
  • Practice Intellectual Humility
  • Prioritize Research
  • Deliver Excellence
  • Keep Improving
  • Stay Adaptable

Benefits

• Compensation — $120,000 – 140,000 annually
• A Mission-Driven Culture — our work culture genuinely reflects our mission, characterized by intellectual humility, continuous improvement, and open-mindedness
• Remote-First — CDI was founded as a remote-first organization, and we work hard to maintain a strong team culture across vast distances 
• Unlimited PTO — as well as 13 company holidays
• Remote Work Support — up to $500 reimbursed for home office equipment (like desks, chairs, or webcams) and up to $50/month reimbursed for home internet or cell phone expenses
• Other Benefits — employer-supported health, vision and dental plans, subsidized parental leave, 3% 401k match, short- and long-term disability insurance, life and AD&D insurance, $1,000 annual professional development budget

Role Specs

• Reports to: VP of Operations
• Direct Report(s): People Operations Generalist
• Schedule: Full-time, flexible within U.S. time zones
• Target Start Date: ASAP
• Location: Remote, must be based in the U.S.

Job Title:                     Impact and Accountability Project Officer – DDI Project

Cluster:                        Impact and Accountability

Salary:                         USD 37,425.91 Per Annum, (Excluding Benefits)

Contract Type:           12 months (renewable), subject to satisfactory performance and funding availability  

Location:                     Remote, (the successful candidate must have the right to work in the location where they are based) 

Reports to:                  Impact and Accountability Lead

Direct Reports:           None

Role Overview

The Impact and Accountability Officer work dynamically with the Impact & Accountability (I&A) Cluster and the Digital Democracy Initiative (DDI) team to design, implement, and strengthen program-specific MEL systems that are robust, adaptive, and aligned with CIVICUS’s Integrated Results Framework.  

The role is responsible for leading data-driven performance monitoring, outcome measurement, evaluation, and adaptive management processes across DDI’s global portfolio of projects. Beyond compliance-focused reporting, the I&A officer plays a key role in fostering a culture of learning, accountability, and evidence-informed decision-making.  

A central focus of the position is to embed partner-centered learning approaches, facilitate South-South knowledge exchange, and strengthen accountability to constituencies across a diverse and geographically distributed network of civil society actors. Through these efforts, the MEL Officer contributes to improving program effectiveness, capturing impact, and supporting strategic learning across the DDI portfolio. 

Areas of Responsibilities 

M&E Design and Monitoring of Project Implementation 

• Provide strategic MEL support to project teams, tailored specifically to the unique, non-linear change pathways of digital democracy, policy advocacy, and civic space protection.  
• Design and implement comprehensive program MEL plans, facilitate reflection meetings, and provide continuous technical advice to the DDI team and partners.  
• Develop baseline datasets, data collection protocols, and participatory monitoring tools that respect digital safety, participant anonymity, and data security—particularly when working with at-risk digital rights defenders.  
• Provide direct coaching and support to global project teams and sub-grantees on ongoing outcome harvesting, complexity-aware data collection, and qualitative impact documentation.  
• Maintain oversight of key program indicators, utilize digital dashboards to monitor progress, and provide real-time insights that inform programmatic pivots and strategic decision-making 

Project Data Collection, Analysis and Reporting 

• Develop/refine appropriate data collection tools, protocols, and systems to facilitate routine data collection in alignment with donor and CIVICUS MEAL systems.  
• Contribute to project reports, annual reports, and other related accountability and learning documents in coordination with the Impact and Accountability team  
• Develop in coordination with the project teams externally facing reports;  
• Communicate and disseminate these reports to facilitate organisational learning (prepare presentation of results for staff meetings, project steering committee meetings, hold discussions on recommendations etc.)  
• Coordinate project evaluations as required, including selection and accompaniment of external consultants 

Data Quality Management and Assurance 

• Conduct regular data quality audits to detect anomalies, inconsistencies, or data entry errors.  
• Facilitate MEAL capacity building for teams, consortium members, and local partners to ensure standardization in the application of MEAL tools and processes, with a specific focus on building data literacy and analytical skills.  
• Organize periodic data quality audits, monitor and coordinate routine data quality audits, and develop action plans to implement corrective measures. 

Knowledge Management, Adaption and Learning 

• Design and facilitate regular reflection spaces, pause-and-reflect sessions, and “fail-forward” workshops for the DDI team and global partners to pivot strategies based on real-time political and digital context changes.   
• Co-create accessible learning products (e.g., case studies, learning briefs, multimedia insights) with and for partners across the Global South.  
• Cultivate a community of practice among DDI sub-grantees, facilitating South-South knowledge exchanges on digital resilience, narrative shifting, and civic tech interventions.  
• Develop methodologies to capture how the initiative adapts to sudden shifts in civic space, internet shutdowns, or changing regulatory environments, ensuring this agility is measured and valued. 

Others 

• The role holder will, from time to time, be required to carry out any other duties that are within the scope of the job.  
• All staff will demonstrate CIVICUS values and principles in all their professional relationships and any interactions that may reflect on CIVICUS  
• Provide MEAL support to project teams, as may be requested by the I&A Lead based on need.

Person Specification

Education and Language 

• A bachelor’s degree or Diploma in Monitoring, Evaluation, Accountability and Learning, International Development, Development Management, or equivalent. A master’s degree is strongly preferred.  
• Minimum 5–7 years’ professional experience in MEAL concepts and approaches, with at least 2–3 years in a relevant functional area/similar role.  
• Fluency in English is required; proficiency in French, Spanish, or Arabic is an added advantage. 

Essential Knowledge, skills and Experience 

• Proved experience in using result-based and participatory monitoring, evaluation and learning (MEL) approaches using evaluation methodologies such as Contribution Analysis or Outcome Harvesting  
• Excellent IT including skills, including experience with MS Office, especially Excel, PowerBI and Smartsheet  
•  Commitment to CIVICUS’ vision, mission, values and ways of working  
• Familiar with civil society, development and human rights issues; understanding the challenges faced by marginalised citizens and organisations – especially those in the Global South – particularly around data availability, literacy, connectivity, quality etc.  
•  Familiar with online M&E tools and general technology savviness  
• Strong analytical and methodological skills to support both qualitative and quantitative research  
• Demonstrated track record of evaluation and report writing at various levels (donor reporting, project reporting, internal management reporting etc.)  
• Excellent organisational skills and the ability to meet deadlines  
• Excellent writing skills and ability to be concise and clear – providing actionable analysis and recommendations  
• Ability to communicate and meaningfully engage with diverse stakeholders, including those not too familiar with M&E  
• High degree of self-awareness and the ability to work effectively with multiple teams, across various time zones, many of which are virtual  
• Proactive and creative in identifying opportunities for innovative improvements in CIVICUS’ current M&E related systems and processes  
• Familiarity with digital democracy themes (e.g., digital rights, algorithmic accountability, gender-based violence, internet freedom, tech governance, Civic Tech Innovation etc). 

Desirable Knowledge, Skills and Experience 

• Learning and M&E knowledge, ideally in the non-profit sector  

• Experience with transforming raw monitoring data into compelling visual narratives using tools like PowerBI, Tableau, or interactive graphics to drive both internal learning and public advocacy.
• Experience working with historically excluded communities such as rural groups, indigenous peoples, women, youth, and LGBTQI+   

The closing deadline for applications is on the 31st July 2026 at 11:59pm SAST. 

Application instructions: 

• Applicants are advised not to use autofill when completing the application form for this job. To avoid errors, please fill out the form manually without using autofill.
• AI-generated CVs/resumes and cover letters are not permitted. All application materials must be written by the applicant and accurately reflect the applicant’s skills, qualifications, and experience. Applications that contain AI-generated materials will not be considered.

We appreciate and consider each application submitted. However, given the large volume of applications received, we find it impossible to respond to each applicant immediately. You will hear from us within three weeks only if you’re shortlisted for the next steps. We will update all applicants once the position has been filled.

CIVICUS reserves the right to withdraw any of our vacancies at any time.

Job Title:             Impact and Accountability Officer-EU Projects 

Cluster:               Impact and Accountability 

Salary:                 USD 37,425.91 per annum, (excluding benefits) 

Contract Type:   12 months (renewable), subject to satisfactory performance and funding availability 

Location:            Remote, (the successful candidate must have the right to work in the location where they are based)  

Reports to:         Impact and Accountability Lead 

Direct Reports:  N/A 

Role Overview

The Impact & Accountability Officer for European Union (EU) projects collaborate closely with the I&A Cluster Lead, the Monitoring, Evaluation, Accountability, and Learning (MEAL) focal person at Hivos, and other Consortium members. The incumbent contributes to the development and execution of a comprehensive MEAL System tailored to meet EU grant management standards for both the EU System for an Enabling Environment for Civil Society (EU SEE) and the Strengthening Global CSO Umbrella Organisations projects (SGUO). The role also involves ensuring that the MEAL systems are fully aligned with CIVICUS’ Integrated Results Framework.  

In addition to overseeing the implementation of effective data-driven decision-making processes within CIVICUS and its partner organizations, the I&A Officer is responsible for leading the adoption of advanced data analytics, automation, and robust data science techniques to enhance the quality, efficiency, and predictive value of MEAL activities. The role holder will promote data literacy, Knowledge Management, Learning, and Adaptive Management initiatives among consortium members, CIVICUS Networks and partners. The role holder is responsible for ensuring that CIVICUS’ organizational learning and constituency accountability practices are embedded in project implementation to foster a culture of continuous improvement and transparency. 

Areas of Responsibilities

MEAL System design and Implementation

• Ensure the establishment of a robust MEAL system responsive to donor requirements and aligned to the Integrated Results Framework of CIVICUS.  
• Design MEAL plans that contain, at minimum: the ToC/log frame, data management system, timelines for periodic review and reflections, joint monitoring, strategies for capacity building, mechanisms for capturing and applying learning, Knowledge Management, standard indicator definitions and performance indicator tracking templates (PITTs). 
• Provide oversight and monitor progress against project indicators and targets based on approved log frames and PITTs to demonstrate performance. 

Data Collection, Analysis and Reporting 

• Manage data collection and analysis workflows for the Early Warning Mechanism to produce three core research products (Early Warning Alerts, Enabling Environment snapshots, and Country Focus Reports) that inform EU-SEE monitoring, while maintaining separate data management for the CIVICUS Monitor to ensure independent branding and governance, and ii) the EU SGUO project  
• Analyse and interpret data on a regular basis, using advanced statistical techniques (regression, clustering, factor analysis, time-series) to generate actionable insights for management decision-making. 
• Create accessible data visualisations and dashboards that translate complex findings into formats tailored for diverse stakeholders (staff, steering committees, members, donors). 
• Lead reporting and knowledge dissemination, including preparation of quarterly and annual donor reports, and working with communications to package findings for organisational learning and accountability.

Data Quality Management and Assurance

• Conduct regular data quality audits to detect anomalies, inconsistencies, or data entry errors.  
• Facilitate MEAL capacity building for teams, consortium members, and local partners to ensure standardisation in the application of MEAL tools and processes, with a specific focus on building data literacy and analytical skills.  
• Organise periodic data quality audits, monitor and coordinate routine data quality audits, and develop action plans to implement corrective measures. 

Knowledge Management, Adaption, and Learning  

• Lead periodic review and reflection sessions with consortium members, networks, CIVICUS members and partners to capture outcomes, validate lessons learnt, and identify adaptations needed for improved project performance.  
• Monitor programme and finance performance through participation in MEAL working groups, joint monitoring with partners, and technical feedback discussions to ensure alignment and identify capacity gaps.  
• Use trend analysis and risk modelling to proactively identify performance risks (indicator underperformance, partner capacity issues) and recommend adaptive management responses.  
• Develop and manage a Knowledge Management system that aggregates lessons learned from monitoring data, evaluations, and project reports, and work with the communications unit to publish relevant knowledge products and outcomes 

Others

• The role holder will from time to time be required to carry out any other duties that are within the scope of the job  
• Provide MEAL support to project teams, as may be needed by the project teams. 
• Like all staff, the incumbent shall demonstrate CIVICUS values and principles in all professional relationships and any interactions that may reflect on CIVICUS. 

Person Specification

Education, Language & Qualifications 

• A bachelor’s degree or Diploma in Monitoring, Evaluation, Economics Accountability and Learning, Statistics, Data Science, Computer Science, International Development, Development Management, or equivalent. A master’s degree is strongly preferred. 
• Minimum of 5 years’ professional experience in MEAL, with at least 3 years supporting European Union (EU)/European Commission (EC) or other major institutional donor-funded projects. 
• Fluency in English is required; proficiency in French, Spanish, or Arabic is an added advantage.

Essential Knowledge, skills and Experience 

• Strong knowledge of EU grant management requirements, donor compliance, reporting standards, and Results-Oriented Monitoring (ROM) principles. 
• Demonstrated expertise in results-based and participatory MEL approaches, including methodologies such as Outcome Harvesting, Contribution Analysis and Contribution Analysis, Most Significant Change, and mixed-methods research approaches. 
• Strong analytical and quantitative research skills, with proficiency in data analysis software such as SPSS, STATA, R, SurveyCTO, KoboToolbox, Power BI, SmartSheets, and advanced Microsoft Excel. 
• Proven experience managing evaluations, coordinating donors and organizational reporting, and translating evidence into actionable recommendations. 
• Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders and communicate complex data in an accessible manner. 
• Solid understanding of civil society, human rights, and international development, including the challenges faced by marginalized and historically excluded communities. 
• Experience applying qualitative data analysis techniques, including the analysis of large volumes of textual and feedback data, with knowledge of GIS/geospatial analysis considered an advantage. 
• Strong organizational, project management, and interpersonal skills, with the ability to work independently and collaboratively across multicultural, virtual, and cross-time-zone teams. 

Desirable Knowledge, skills and Experience 

• Experience working with historically excluded communities such as rural groups, indigenous peoples, women, youth, and LGBTQI+. 
• Experience with geospatial analysis (GIS) for mapping civic space trends or project coverage. 
• Familiarity with data protection regulations (e.g., GDPR) and ethical data management practices in the context of civil society data. 

The closing deadline for applications is on the 31st July 2026 at 11:59pm SAST. 

Application instructions: 

• Applicants are advised not to use autofill when completing the application form for this job. To avoid errors, please fill out the form manually without using autofill.
• AI-generated CVs/resumes and cover letters are not permitted. All application materials must be written by the applicant and accurately reflect the applicant’s skills, qualifications, and experience. Applications that contain AI-generated materials will not be considered.

We appreciate and consider each application submitted. However, given the large volume of applications received, we find it impossible to respond to each applicant immediately. You will hear from us within three weeks only if you’re shortlisted for the next steps. We will update all applicants once the position has been filled.

CIVICUS reserves the right to withdraw any of our vacancies at any time.

Organization Overview

The Elba Hope Foundation is a nonprofit organization. At the heart of our mission lies a steadfast commitment to sustainable progress and better futures for Africans and the African Diaspora through the interconnected tools of agriculture, conservation, food security, education, youth advocacy, and social justice. 

Our mission is to drive transformative change by fostering innovation, empowering communities, and forming strategic partnerships that will have a lasting impact on these sectors, both today and for future generations.

The Elba Hope Foundation designs, operates, and supports programs and partnerships across the United States, United Kingdom, and Africa. Our work includes education and employability programs, youth development initiatives, infrastructure projects, institutional partnerships, and community-based programming.

The Foundation is expanding its program presence in the United States, beginning with Creative Futures, our flagship creative education and career development program. Creative Futures connects young people with learning opportunities, industry exposure, mentorship, and pathways into creative careers.

Position Overview

The US Program Coordinator will support the planning, coordination, and delivery of Elba Hope Foundation programs in the United States, with an initial focus on Creative Futures.

This is a hands-on coordination role for someone who is highly organized, proactive, and interested in nonprofit program delivery, youth development, and education.

The US Program Coordinator will work closely with the Global Program Manager and UK Programme Manager to help ensure that program activities are well-organized, participants and partners receive timely communication, project information is accurately maintained, and deadlines and deliverables remain on track.

This role is focused on supporting execution rather than independently leading program strategy. The Coordinator will be expected to take ownership of assigned tasks, follow through consistently, raise concerns early, and help create a positive experience for participants, partners, and stakeholders.

Key Responsibilities

Program Coordination and Delivery

• Support the coordination and delivery of Creative Futures and other US-based programs.
• Maintain program workplans, calendars, task lists, timelines, and supporting documentation.
• Track assigned program activities, deadlines, deliverables, and follow-up items.
• Coordinate meetings, workshops, training sessions, events, and participant activities.
• Prepare meeting agendas, take notes, document decisions, and track next steps.
• Follow up with internal team members, vendors, partners, speakers, mentors, and participants to keep activities moving.
• Identify delays, missing information, or potential issues and escalate them to the Global Program Manager.
• Support the preparation and launch of new US program activities and pilots.

Participant and Partner Support

• Serve as a day-to-day point of contact for program partners, vendors, facilitators, and other stakeholders, as assigned.
• Respond to routine questions and ensure inquiries are directed to the appropriate team member.
• Support partner coordination, scheduling, onboarding, and ongoing communication.
• Maintain accurate partner, vendor, stakeholder, and program contact information.
• Help ensure partners receive program materials, timelines, reporting requirements, reminders, and other relevant information.
• Coordinate with implementation partners to understand participant-related activities, needs, and updates.
• Support participant-facing activities when needed, based on the structure and requirements of each program.
• Assist with gathering feedback from partners and other stakeholders and communicate concerns, risks, or emerging needs to the program team.
• Help create an organized, responsive, and professional experience for partners and program stakeholders.

Administrative and Operational Support

• Organize and maintain digital program files, forms, agreements, contact lists, attendance records, and program materials.
• Support vendor, facilitator, mentor, and partner onboarding by collecting required documentation and information.
• Assist with processing invoices, payment requests, reimbursements, and program expenses in coordination with Operations.
• Track basic program spending against approved budgets and flag missing or unexpected expenses.
• Support event and workshop logistics, including venue coordination, supplies, technology, transportation, catering, and accessibility needs.
• Help ensure program records are complete, current, and stored in the appropriate systems.
• Follow established organizational procedures related to privacy, safeguarding, documentation, and financial approvals.

Communications and Stakeholder Coordination

• Draft routine emails, communications, meeting summaries, program updates, and follow-up messages.
• Support relationships with nonprofit organizations, creative industry partners, community groups, vendors, mentors, and facilitators.
• Assist with scheduling and preparing for partner meetings.
• Prepare background information, participant materials, presentations, and briefing notes as requested.
• Represent the Elba Hope Foundation professionally in meetings, events, and written communications.

Data, Measurement, and Reporting

• Maintain accurate program participation, attendance, activity, and outcome data.
• Support the distribution and collection of surveys, feedback forms, evaluations, and consent documentation.
• Assist with tracking program progress against established milestones and performance indicators.
• Compile information for internal updates, funder reports, presentations, and leadership briefings.
• Help identify missing data, incomplete records, and recurring participant or program issues.
• Document program successes, challenges, lessons learned, and participant feedback.
• Support the collection of participant stories, testimonials, and program highlights in coordination with the Communications team.

Research and Program Development Support

• Conduct research on potential community organizations, creative partners, speakers, mentors, vendors, and program opportunities.
• Support community and participant needs assessments.
• Research relevant youth development, education, workforce development, and creative industry initiatives.
• Assist with creating program resources, templates, guides, application materials, and participant handbooks.
• Help identify opportunities to improve program processes and the participant experience.

Qualifications

• 2+ years of experience in program coordination, administrative support, youth programming, education, community engagement, events, nonprofit operations, or a related field.
• Strong organizational skills and close attention to detail.
• Ability to manage multiple assignments, deadlines, and follow-up items.
• Clear and professional written and verbal communication skills.
• Comfortable communicating with young people, partners, vendors, and senior colleagues.
• Ability to work independently on assigned tasks while seeking guidance when needed.
• Reliable follow-through and willingness to take responsibility for completing work accurately and on time.
• Good judgment and the ability to recognize when an issue should be escalated.
• Comfort using project management, contact management, survey, and virtual meeting platforms.
• Ability to work effectively in a remote environment and collaborate across different locations and time zones.
• Commitment to maintaining confidentiality and handling participant and organizational information appropriately.
• Interest in nonprofit programs, youth development, education, employability, or the creative industries.
• Experience supporting youth, student, education, workforce development, mentorship, arts, media, or creative industry programs.
• Experience coordinating workshops, events, internships, mentorship programs, or participant-based initiatives.
• Experience maintaining program data, attendance records, surveys, or contact databases.
• Fluency in English is required.

Compensation & Hours

• $25/hour
• Approximately 10–15 hours per week, with flexibility during program execution.
• Independent contractor position with performance reviews at 3 and 6 months.
• Occasional domestic travel may also be required.

Benefits

• Flexible remote work environment.
• Collaborative, mission-driven team with meaningful international impact.
• Opportunity to help launch and expand a flagship youth program in the United States.
• Exposure to international program operations across the United States, United Kingdom, and Africa.
• Opportunity to work closely with organizational leadership, program managers, community partners, and creative industry professionals.
• Potential for the role to grow as the Foundation’s US program portfolio expands.

Application Instructions

Please submit your resume and a brief cover letter describing your experience and fit for the role. Applications will be reviewed on a rolling basis until the position is filled.

We are seeking candidates who bring a deep contextual understanding of Africa and a strong alignment with our mission and values. This may come through lived experience, long-term professional engagement, or meaningful personal connection to the regions and communities we serve. Our work is rooted in respect for local leadership, cultural knowledge, and community-driven solutions, and we prioritize applicants who demonstrate humility, accountability, and a clear commitment to working in partnership with diverse stakeholders. 

The Elba Hope Foundation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other legally protected characteristic.

Organization Overview

The Elba Hope Foundation is a nonprofit organization. At the heart of our mission lies a steadfast commitment to sustainable progress and better futures for Africans and the African Diaspora through the interconnected tools of agriculture, conservation, food security, education, youth advocacy, and social justice. 

Our mission is to drive transformative change by fostering innovation, empowering communities, and forming strategic partnerships that will have a lasting impact on these sectors, both today and for future generations.

Position Overview

The Communications Manager is responsible for managing the Foundation’s communications and digital presence across multiple audiences, programmes, and campaigns. This role goes beyond social media execution by leading creative production, coordinating external creative partners, managing content workflows, and ensuring all communications are delivered on time, on brand, and aligned with organizational priorities.

Working closely with leadership, programme teams, fundraising, and external vendors, the Communications Manager serves as the central point of coordination for communications projects from concept through publication.

Key Responsibilities

Communications Strategy & Campaign Management

• Develop and maintain a comprehensive communications calendar across organizational priorities and UK programmes.
• Coordinate integrated campaigns across social media, fundraising, events, partnerships, and programme initiatives.
• Ensure messaging remains consistent across all Foundation channels and audiences.
• Identify opportunities to amplify organizational milestones, partnerships, campaigns, and mission-driven moments.

Social Media Management

• Oversee content planning and publishing across Instagram, LinkedIn, Facebook, YouTube, and other relevant platforms.
• Coordinate campaigns across multiple Foundation and programme social media handles.
• Write engaging captions, source visuals, and recruit and coordinate with graphic/video partners as needed.
• Manage scheduling and publishing using social media management platforms.
• Monitor engagement, respond to inquiries where appropriate, and identify opportunities to increase reach and engagement.
• Maintain brand voice and ensure quality and consistency across all content.

Creative Project Management

• Lead the planning, coordination, and execution of creative projects from briefing through final delivery.
• Manage relationships with graphic designers, videographers, photographers, editors, and other creative contractors.
• Develop creative briefs and ensure projects remain on schedule and within scope.
• Review creative deliverables and provide clear, actionable, and implementable feedback.
• Gather, consolidate, and prioritize feedback from internal stakeholders into a single, cohesive revision process.
• Maintain organized creative assets and oversee asset management across projects.

Organizational Communications & Website Management

• Lead the development and production of the Foundation’s Annual Impact Report.
• Coordinate communications materials supporting fundraising campaigns, grant announcements, partnerships, events, programme launches, and organizational updates.
• Co-manage the Foundation’s website with the Director of Operations, ensuring content remains current, accurate, and aligned with organizational priorities.
• Coordinate website updates for programmes, campaigns, impact stories, fundraising initiatives, events, and organizational news.
• Work with external web developers and designers to implement new pages, functionality, and improvements.
• Review and approve website content, imagery, and layouts before publication.
• Monitor website performance and user experience, identifying opportunities to improve engagement and accessibility.
• Support the creation of presentations, newsletters, digital reports, and other marketing and communications collateral as needed.

Engagement & Community Management

• Monitor audience responses, mentions, and direct messages across platforms.
• Coordinate with internal teams to ensure timely and appropriate responses.
• Identify opportunities to amplify partner content or mission-aligned news.

Cross-Functional Collaboration

• Partner with programme, fundraising, operations, and leadership teams to identify communications needs and priorities.
• Ensure timely collection of content, photography, success stories, and programme updates.
• Keep communications projects moving by proactively managing timelines, dependencies, and deliverables.

Analytics & Continuous Improvement

• Monitor platform performance and campaign effectiveness.
• Prepare concise monthly reports highlighting engagement, growth, campaign performance, and recommendations.
• Recommend improvements based on analytics, audience trends, and organizational priorities.

Tools & Platforms

• Asana, HubSpot, Canva Pro, Google Drive, Hootsuite, Instagram, LinkedIn, YouTube, TikTok, Frame.io. Adobe Suite experience a plus!

Qualifications

• 5+ years of experience in communications, social media, or digital marketing, preferably within a nonprofit or mission-driven organization.
• Demonstrated experience managing communications projects from planning through execution.
• Experience coordinating and managing external creative vendors, including designers, photographers, videographers, and editors.
• Excellent copywriting and editing skills with strong attention to detail.
• Ability to provide concise, constructive, and actionable creative feedback.
• Strong project management and organizational skills, with the ability to manage multiple concurrent priorities.
• Experience developing communications calendars and coordinating cross-functional teams.
• Proficiency with Asana, HubSpot, Canva Pro, Google Workspace, Frame.io, and social media management platforms.
• Self-directed, highly organized, and comfortable working in a fast-paced, remote environment.
• Passion for the Foundation’s mission and global impact.

Compensation & Hours

• $25-$30/hour depending on experience
• Approximately 10–15 hours per week, with flexibility during major campaigns.
• Independent contractor position with performance reviews at 3 and 6 months.

Benefits

• Flexible remote work environment.
• Opportunity to lead communications for a growing global nonprofit.
• Collaborative, mission-driven team with meaningful international impact.

Application Instructions

Please submit your resume, portfolio or examples of relevant communications work, and a brief cover letter describing your experience managing communications campaigns and creative projects. Applications will be reviewed on a rolling basis until the position is filled.

We are seeking candidates who bring a deep contextual understanding of Africa and a strong alignment with our mission and values. This may come through lived experience, long-term professional engagement, or meaningful personal connection to the regions and communities we serve. Our work is rooted in respect for local leadership, cultural knowledge, and community-driven solutions, and we prioritize applicants who demonstrate humility, accountability, and a clear commitment to working in partnership with diverse stakeholders. 

The Elba Hope Foundation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other legally protected characteristic.

Organization Overview

The Elba Hope Foundation is a nonprofit organization. At the heart of our mission lies a steadfast commitment to sustainable progress and better futures for Africans and the African Diaspora through the interconnected tools of agriculture, conservation, food security, education, youth advocacy, and social justice. 

Our mission is to drive transformative change by fostering innovation, empowering communities, and forming strategic partnerships that will have a lasting impact on these sectors, both today and for future generations.

Position Overview

The Elba Hope Foundation is seeking an experienced nonprofit finance consultant (CPA or equivalent) to serve as a trusted financial advisor to leadership. This consultant will provide independent financial oversight, strengthen financial systems and reporting, and support strategic decision-making as the Foundation continues to grow.

This engagement is designed to complement—not replace—our existing bookkeeping and accounting functions. The consultant will work alongside the Executive Director, Director of Operations, accountants, and Trustees to ensure accurate financial reporting, improve financial infrastructure, strengthen internal controls, and establish scalable processes that support the Foundation’s programmes, fundraising activities, grants, and annual audit requirements.

Phase One: Financial Review (2 Weeks)

Conduct a comprehensive review of the Foundation’s current financial position to establish a shared financial baseline for leadership, Trustees, and external funding partners.

Scope

• Review current budgets, financial statements, actual expenditures, and cash position.
• Reconcile financial information and assumptions across budgets, forecasts, and accounting records.
• Review grant funding, donor restrictions, funding commitments, and major liabilities.
• Assess short-term and medium-term cash flow projections.
• Evaluate financial reporting currently provided to leadership and Trustees.
• Identify financial risks, inconsistencies, or areas requiring clarification.
• Meet with leadership to discuss findings and recommendations.

Deliverables

Provide a concise Financial Assessment Report that includes:

• Current financial position and organizational financial health.
• Key financial risks and observations.
• Recommendations for immediate improvements.
• Priority actions to strengthen financial management.
• A validated financial baseline to support strategic planning, fundraising, grant applications, and Board reporting.

Phase Two: Ongoing Advisory Support

Pending a successful Phase One engagement, we would invite the candidate to provide ongoing financial advisory support on an as-needed basis (approximately 8 hours every two months). Support may include the following: 

• Review organizational and program budgets.
• Advise on financial forecasting and scenario planning.
• Review cash flow projections and liquidity planning.
• Support financial planning for new initiatives, grants, and major projects.
• Review grant budgets and financial compliance requirements.
• Provide financial analysis to support strategic decision-making.
• Support the preparation of financial reports and materials for Trustee and Finance Committee meetings, providing analysis and recommendations to strengthen financial oversight and strategic decision-making.
• Participate in leadership or Trustee meetings as requested.
• Serve as an independent advisor during significant financial discussions.
• Recommend improvements to financial reporting, forecasting, and budgeting practices.
• Be available for ad hoc questions

Financial Systems & Infrastructure

• Advise on financial systems, templates, and operational processes that improve consistency, transparency, and audit readiness across the Foundation.
• Design monthly financial reporting packages for leadership and Trustees.
• Recommend key financial dashboards and performance indicators.
• Improve grant financial tracking and reporting processes.
• Review chart of accounts structure and program cost allocation methodologies.
• Advise on internal controls, approval workflows, and financial governance.
• Reviewing document retention practices and audit preparedness.
• Identifying opportunities to improve collaboration between leadership, bookkeepers, accountants, auditors, and funding partners.

Expected Outcomes

Through this engagement, the Foundation will have:

• A clear and accurate understanding of its financial position.
• Stronger financial reporting for leadership and Trustees.
• Improved budgeting, forecasting, and cash flow management.
• Consistent financial systems that support organizational growth.
• Enhanced grant financial management and compliance.
• Increased readiness for audits and major funding opportunities.
• Scalable financial infrastructure that supports strategic decision-making.

Engagement

• Initial Financial Assessment (approximately two weeks).
• Ongoing advisory support on a monthly or bi-monthly basis, as needed.
• Additional strategic finance support may be requested during budgeting, audit preparation, major grant submissions, or other significant organizational initiatives.

Compensation

Phase One: Financial Assessment

The initial engagement will consist of a comprehensive financial review conducted over approximately two weeks. This phase includes an independent assessment of the Foundation’s financial position, meetings with leadership and key finance partners, reconciliation of financial information, and delivery of a Financial Assessment Report with findings and recommendations.

Compensation: Fixed fee of between $4,000 – $5,000, inclusive of all meetings, analysis, and deliverables.

Phase Two: Ongoing Advisory Support

Following completion of the Financial Assessment, the consultant will provide ongoing strategic financial advisory services under a monthly retainer. The consultant will advise leadership on budgeting, forecasting, cash flow, financial reporting, and other strategic finance matters while supporting the Foundation’s continued growth.

During the engagement, the consultant will also develop a Finance Playbook consisting of standardized financial templates, tools, and Standard Operating Procedures (SOPs) to strengthen financial consistency, improve operational efficiency, support audit readiness, and provide a lasting financial resource for the Foundation.

Compensation: Monthly strategic financial advisory services retainer at a to-be-determined amount for an initial six-month engagement, with the scope and retainer to be reviewed at the conclusion of the initial term.