Wani Tony
Phone: +256700208398
- Location:
- Central Region, Uganda
- Sector:
- Communications
- Profile Created:
- 4 months ago
About me
I am an enthusiastic, results-driven and technically equipped team player supported by creative and agile thinking, with over three years of experience in providing marketing, finance and social media handling services. I am a well-rounded and a fast learning individual with a naturally curious mind and ready to work on a wide range of backgrounds. I derive satisfaction from accomplishing set targets both as an individual and as part of the team.
Education
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MAKERERE UNIVERSITY BUSINESS SCHOOL (MUBS) 2016 - 2022
Bachelor's Degree in Business Administration - Finance
I have passed my Bachelor's in Business Administration - Finance at Makerere University Business School, Kampala, Uganda
Experience
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TECHNO BRAIN UGANDA LTD 2021 - 2026
Business process outsourcing (BPO Agent)
• Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Advising on escalating cases to concerned partners • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way • Conducting surveys post distribution management on phone interviews. • Meet personal/team qualitative and quantitative
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SIGNATURE COMMUNICATIONS 2019 - 2020
Public Relations Assistant
• Creating content on social media handles • Planning and managing the company’s annual events • Pitching and raising awareness to investors • Research and surveys
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ANAWIM AFRICA 2019 - 2020
Head of Marketing & Social Media Strategist
• Pitching and raising awareness to sponsors/investors for the annual run • Creating content on social media handles • Educating the public about the annual run • Sales and marketing of the annual run kits and products