About me
An innovative, industrious, and performance-driven database administrator with 4 years’ work experience
in application support, database administration, technical and analytical customer support, drive, and
energy needed to make a positive difference to any company she works for. Mariam has the core knowledge
and skills in IT and business topics that can be applied practically to all business operations. Apart from
possessing invaluable technical and analytical skills, she also has the desire and ability to succeed in
competitive environments. My specialties include managing multiple priorities with a positive attitude,
excellent communication, and a willingness to take on added responsibilities to meet team goals, while my
areas of technical competence include managing databases, configurations, and core application support.
Skills
Education
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SEGI UNIVERSITY MALAYSIA & ABERTAY UNIVERSITY UK 2012 - 2015
Bachelor’s in Information Technology specialized in Business system design
I have passed the Bachelor’s in Information Technology specialized in Business system design with a (CGPA of 3.16)
Experience
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HERITAGE BANK PLC 2022 - Present
Data Analysis - Core Banking Application
Roles / Responsibilities ➢ Handled prompt delivery of regulatory and non-regulatory reports, which involved interaction via SQL queries on the database. ➢ Querying and data mining information from the Oracle SQL database to be used in financial and non-financial decisions. ➢ Developed and presented monthly performance reports to leadership, enabling data-driven decision-making. ➢ Resolution of Application users’ technical and functional issues. ➢ Automated data extraction and transformation processes, reducing manual workload by 70%. ➢ Work on and assist with audit requests (Report Generating) ➢ Clean and standardized large datasets, improving data quality and accuracy by 80% Key Skills ➢ Database Management ➢ SQL and UNIX commands ➢ Data Analysis ➢ Dashboard Development and Reporting ➢ Data Cleaning and ETL
Expertise
Honors & awards
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Chartered Institute of Strategic Business Plan 2021
Chartered Institute of Strategic Business Plan
I earn the Chartered Institute of Strategic Business Plan Certificate USA 2021
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Developing Skill for Effective Business Management 2022
Developing Skill for Effective Business Management
I ear this certificate when I participated in a Business Management acquisition skill Management