Laura Aurah

Phone: +254720481398

  • Location:
  • Nairobi Area, Kenya
  • Sector:
  • Administration
  • Profile Created:
  • 1 month ago

About me

Experienced professional with over 10 years in hospitality and administration, skilled in managing operations, providing exceptional customer service, and supporting team efficiency. With a background in hospitality management and a proven ability to adapt to diverse environments, I excel in roles that require strong organizational skills, attention to detail, and a proactive approach. I am currently seeking opportunities to leverage my skills in a dynamic setting that values efficiency, teamwork, and dedication to quality service.

Education

Experience

  • Sankara hotel by Mariott 2023 - Present

    Restaurant Manager

  • Embiance limited 2020 - 2020

    Pre-opening manager

    Overall incharge of pre-opening the hotel after the COVID -19. This included recruitment and hiring, training of new staff members..preparing and imposing of all hotel policies and procedures. Inventory management.

  • Royal Nairobi golf club 2018 - 2019

    Food and beverage manager

    Overall incharge of the food and beverage operations. This included developing marketing promotional ideas, training of new staff members, developing brand standards for the golf club. Preparing budgets, and financial reports

Expertise

Customer service
Management
Training

Languages

English
Proficient
Kiswahili
Proficient
French
Beginner
German
Beginner
Kikuyu
Intermediate
Luhya
Intermediate

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