Charlotte Andove

Phone: +254 791443258

  • Profile Created:
  • 4 months ago

Skills

Education

  • United States International University- Africa 2022 - Present

    Masters in International Relations

    I am pursuing my master's in International Relations at the United States International University- Africa, in Nairobi- Kenya.

  • University of Nairobi, Kenya 2017 - 2021

    Bachelor of Arts in Hospitality Management

    I have passed my Bachelor of Arts in Hospitality Management at the University of Nairobi, Kenya.

Experience

  • Nala Feminist Collective 2023 - 2024

    ADMINISTRATIVE ASSISTANT, INTERN

    Supported the development of strategic action and policy designed to enhance the effectiveness of advocacy work for pan-African women politicians and activists united towards the liberation of African women and girls. • Conducted extensive research and data collection to develop an accountability framework report that streamlined the reporting process within the organization and served as a blueprint for performance measurement. • Collaborated with the Project Manager to ensure the adoption of a comprehensive and understandable organization framework tailored to Nala’s and other feminist organization-specific needs • Facilitated smooth execution of public relations programs by coordinating events and scheduling meetings for politicians and activists. • Provided policy and secretarial support to the Project Manager through effective scheduling and minute-taking, as well as ensuring timely task completion. • Coordinated project evaluation and ensured quality and process control by assisting in drafting detailed reports for timely completion of project documentation.

  • Nala Feminist collective 2023 - 2023

    RAPPORTEUR

    Served as the main point of contact for stakeholders during the Annual Nala Feminist Event by ensuring comprehensive documentation and communication on key discussions on feminist issues amongst over 200 attendees. • Leveraged proficiency in International Relations and research to disseminate essential documents for tracking Nala’s progress toward feminist goals. • Enabled successful strategic planning within the organization by creating detailed reports highlighting key themes and recommendations from the event. • Utilized expertise in relationship building and information synthesis to distill complex information into concise and accurate summaries. • Documented critical discussions and speeches in real-time during events to drive the implementation of ongoing initiatives.

  • Crowne Plaza Nairobi Airport 2021 - 2021

    FOOD AND BEVERAGE INTERN

    Met and achieved high customer satisfaction and repeat business through exceptional customer service with positive dining experience. • Boosted guest experience by maintaining a clean and inviting dining environment and assisted with table set-up. • Provided invaluable support during special events and executed numerous high-profile functions.

  • Hotel La Mada 2021 - 2021

    FRONT OFFICE SPECIALIST

    • Maintained a polished front desk environment by ensuring the cleanliness, organization, and adequate supply of essential items like brochures, maps, and stationery. • Enhanced guest satisfaction by accurately entering guest information into the reservation system, assessing room availability, and assigning rooms based on guest preference. • Leveraged effective communication expertise while providing excellent customer service by handling guest inquiries in person and over the phone regarding hotel amenities, services, and local attractions.

Languages

English
Proficient

Leave Your Review

  • Overall Rating 0